PS5 Won’t Start or Run Game 2024 – [How to Fix Guide]

The PS5 has finally been released into the market after launching in November, and thus by far, the PS5 has proven to be a beast console with an incredible lineup of games, from Marvel’s Spider-Man: Miles Morale to Astro’s Playroom and much more. But for some buyers, PS5 hasn’t been all that gold and glitter, not just because it’s hard to find in stock but because some users have run into problems with their PS5.

Users have reported system crashing, software issues, a frustrating whine, systems bricked. Anyone of us who splurges that much cash on a gadget expects it to be issue-free but let’s be clear, even the best of the best devices has their issues.

If you are one of those buyers facing a problem with your PS5 not running or starting, well, then you’ve come to the right place. We have narrowed down all the possible issues you could face while operating your PS5 and how to fix them in quick and easy steps, so keep scrolling!


Causes of PS5 Not Turning ON

The PS5 has a bug that prevents your console from starting back up after entering Rest Mode. The easiest way to fix this is to hold the power button for 15 seconds.

PS5 Won't Run Game

Some other possible reasons are:

  1. Issues with the power supply
  2. Problems with the system software
  3. Dirty console
  4. Problem with the console’s internal hardware

How To Fix PS5 Won’t Start OR Run Game

Try the following steps till you can get your PS5 running again:

  1. First, reboot your PS5 console manually. If your PS5 is in Rest Mode and won’t turn on, press down on the power button for 15 seconds. This will restart the gaming console, and a warning message will appear.
  2. Try inserting a game disc in the drive. If the disc drive on your PS5 is empty, gently insert the game. Please don’t force it. It may normally start if it automatically pulls the disc in.
  3. Try disconnecting the power supply for 30 seconds. After reconnecting, turn the console on again.
  4. Your PS5 might need to reboot if your console turns on but won’t startup. First, hold the power button until the blinking LED light turns off. Then, disconnect the power supply and leave the console for 20 minutes before reconnecting again.
  5. Use a separate power cable. If you have an older console, try swapping the power cords to see if it solves your issue. If not, you can get a replacement cable from any electronics store.
  6. Plug into a new power source. There could be a problem with your power, surge protector, or wall socket.
  7. While your PlayStation is in Safe Mode, restart it. Turn the console off. Press the power button till you hear a second beep. After that, reboot the console by pressing the PS button on your controller. Resetting the console should be your last resort because it will restore the system to factory settings and remove and save game data.
  8. Update the PS5 software manually.
  9. Make sure that your PS5 is clean on the inside. Sometimes dust can get trapped in your console, causing it to overheat and have hardware problems. Clean it out using compressed air.

If these steps don’t work, you could try the following:

  1. On your PS5, open settings.
  2. Go to Save Data and Game/App Settings.
  3. Go to the Game Presets tab.
  4. Select performance mode or resolution mode.
  5. Change it to performance mode.
  6. Restart your console.
  7. Open the game, and it should run smoothly.

If the above steps don’t work, you can also try clearing the cache on your PS5 to solve this issue. Here’s how:

  1. Press the PS button on your controller.
  2. Quick Menu will pop up; go to the right side of the Menu.
  3. Scroll to the Power icon.
  4. By pressing the X button, open the power menu.
  5. Select turn off PS5.
  6. Shut it down.
  7. Switch off the power supply.
  8. Unplug the power cord after the indicator light turns off completely.
  9. Keep your console unplugged for 1 minute.
  10. Plug the power cord and turn on the switch.
  11. Start your PS5 usually; it will clear the cache.

Possible PS5 Issues

Sometimes, the additions don’t always work up to mark and are usually patched following their discovery after being released. Possible PS5 issues you could have are:

Dualsense Drift

The Dualsense is suffering from an issue where the controller seems to move on its own. If you are suffering from Dualsense drift, try the following steps:

  1. Identify the faulty control stick. Then, clean the underside using some rubbing alcohol or compressed air.
  2. Make sure your controller has is updated with the latest firmware update.
  3. Reset your Dualsense.

Can’t Connect To PlayStation Network

Some users have complained of connectivity problems and downloading games. If you’re experiencing something similar, try checking your internet connection and try again. You can also try checking your Network Service Status.

Power Issues

Your PS5 can lose power shortly after you turn it on, or it won’t turn on at all. As a result, it can crash or freeze while playing, or it might turn off while playing. If this happens, you must troubleshoot the PS website to see if you’re eligible for a console repair.

Rest Mode Crashing The Console

Rest mode is a feature of Sony hardware. What it does is suspend your game, unlock remote play and control features, and save your games as well. Unfortunately, the Rest mode has been causing crashes and critical errors requiring database rebuilding and even bricking your console. Locke / Android Central


If you have tried all the above steps, we hope your issues will be solved by now. Keeping your console in performance mode is best because it is the primary requirement for most games. Also, clearing cache will hold it fast as always. You can enjoy playing games now without worrying about system crashes or not turning on.

Lastly, if all these efforts were tried and you still couldn’t get your PS5 to turn on, you can go to any Sony store near you to get it fixed or replaced. You can also visit Sony’s PS Fix and Replace page to discover if your console is eligible for a free repair or replacement.

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Nick Miller

It's Nick Miller a 25 year old tech enthusiast and senior editor at Flexgate, i try to make tech simple for the everyday person. You will find review about tech, tools and Computer hardware here.

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