Flexgate

The problem.

Everyday that you use your laptop, you open and close the lid each time you need it. Modern laptops are designed for a fairly large occurrences of openings and closures. The new MacBooks Pro are an exception to this rule.

Using the MacBook Pro 2016 and later under normal conditions over time, your laptop may start to show following symptoms:

  1. Stage light effect appears at the bottom of the screen when you set at a high brightness level.
  2. Backlight shutdown comes after opening the lid for above at a certain degree.

Stage light effect and backlight shutdown illustrated in the video

Both of them are caused by a fractured display flex cable due to fatigue. Without any doubt, this is an Apple’s serious hardware design flaw.

© Dan / iFixit Answers Forum

Most of the laptops started to suffer this issue after the 1-year warranty period! And the number of reports increases every day!

There is no way to replace this cable apart as it soldered to the LCD. Apple forces unlucky owners to pay $600+ for a whole LCD replacement!

Affected devices:

All devices listed above have the same display flex cable design. If you own a laptop from the list, its failure is a matter of time.

Solution.

Apple must launch an extended warranty program addressing this issue as soon as possible and replace affected displays for free. Also, the people who already repaired their laptops for fee, should receive a refund too.

What I should do?

We kindly ask you to do the following simple steps:

  1. Sign this petition on change.org website which is addressed directly to Apple.
  2. Share this page wherever possible to reach more affected Mac users.
  3. Publish your cases in the social networks using hashtag #flexgate.
  4. If your laptop has failed, visit an Apple Store so they can record and count each such cases.

We hope to reach Apple and expect them to launch the extended warranty program as soon as possible.

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