Asus Aura Sync Not Working – How To Fix? [Complete Guide]

Are you sick and tired of dealing with a bunch of issues in the Asus Aura Sync software? As we know, Asus is one of the leading RGB tools manufacturing companies globally, releasing high-end products, which are a dream come true for PC enthusiasts.

If you are using the Asus Aura Sync Software to toggle RGB settings, you might have faced some issues regarding the software. That is why you are probably here. In this guide, we will tackle all those issues and address them with every possible fix we have.

So, if your Aura Sync software is facing any issues, and you are looking to find a solution to them, hoping to put everything back on track, you have come to the right place. Let us head in.

Aura Sync Complete Guide


ASUS Aura Sync – What is it?

The Asus Aura Sync is a software developed by Asus that allows users to customize and synchronize the lightings of their RGB and ARGB devices with a lot of ease to their own personal preference. The Aura Sync is known to be compatible with a wide variety of motherboards. It allows you to control various RGB loaded setups such as RGB fans, RGB Keyboards, RGB RAMs, RGB Mice, RGB Motherboards and any other RGB compatible tools.

Check: Asus Aura Sync CPU Coolers [Air & Liquid AIO]

Common Issues with ASUS Aura Sync Software

The following are some of the most common issues faced by users of Aura Sync:

Asus Aura Sync – Not Opening

Often, users, when they try to open the Aura sync app by double-clicking it, do not open. This may be very frustrating, as it won’t allow you to gain control over your RGB settings. One of the reasons this might be happening is that you might have other RGB lighting software clashing with the Aura Sync, not allowing it to open. 

The other reason might be the wrong installation file path. Instead of installing it in a custom installation path, you are recommended to install the file at the default location. One other reason which can cause problems in launching your software is that your Aura Sync version might be out of date and needs an update.

Asus Aura Sync – Has Stopped Working

Sometimes, the Aura Sync software crashes or stops working after opening the app, which will be a hurdle in customizing your RGB lighting. Now, this might be occurring due to several reasons. One reason is that your Antivirus might be blocking this software from running.

Overclocking might also be interfering with the software. Another reason the software might have stopped working is that it probably has not been installed properly.

Asus Aura Sync Software Not Detecting Motherboard

Another reason you probably can’t use the Aura Sync software because your software is not detecting the motherboard. This might be due to the improper connection of the RGB headers, which won’t let you customize your RGB.

Asus Aura Sync Software Not Syncing RGB Lighting Of Different Components

This might be quite a common problem users are facing while using this software. It is probably because your components are not compatible with Asus Aura Software. Therefore you might face malfunctions with your RGB lightings.

Non-Functional Buttons In The Asus Aura Sync App

Sometimes, you might come across non-functional or unresponsive buttons in the user interface of the software. The major reason this might be happening is that the components might not be clasped properly to the motherboard. So if you come across this issue, make sure you secure the components to the motherboard in a precise order.

Asus Aura Sync Fans

Best Fixes For Asus Aura Sync Not Working

Now that we have mentioned some of the major issues faced while using the software, we now proceed to discuss the fixes and solutions to the problems. So let us begin.

Restarting Asus Aura Sync Software

Though this may be considered and pretty obvious step, it can be effective sometimes and worth the try. Go ahead and close the software. Once done, restart your computer and launch the software again. Hopefully, this might fix the problem for some of the users. If not, check the other fixes out.

Disabling Fast Startup

This fix can resolve some gateway errors. The Fast Startup feature enables fast booting of the software once the system is restarted. Fast Startup can cause some problems after the installation of the software.

To disable Fast Startup, follow the steps below:

  1. Open the Control Panel
  2. Navigate your way to Power Options can select in
  3. Select the Option Choose what power buttons do
  4. Click on the option Change settings that are currently unavailable
  5. Head down and Un-check the box Turn on fast startups
  6. Now apply the changes and exit the control panel
  7. Now go ahead and restart your computer to see if RGB lighting has started working.

Uninstalling Other RGB Software

If you have any RGB software other than the Aura Sync, it would be best you go ahead and uninstall it as it can taper the Aura Sync to run properly. Follow the steps below to uninstall any third-party RGB software:

  1. Go to Control Panel
  2. In the Control Panel, under Programs,  select Uninstall a Program.
  3. Find the RGB software (other than Aura Sync) and uninstall it.

This might fix the issues you are facing with Aura Sync

Reconnecting RGB Headers

Connection of the RGB/ARGB headers to the motherboard in a correct manner is one of the most important tasks. If your connections are somehow not in the right place, your system simply just will not work. Therefore, you must make sure you connect the RGB/ARGB headers to the motherboard in a precise manner required. You can get expert help if you do not know how to connect it.

Reinstalling Asus Aura Sync Software

If all the solutions fail to work, you can try reinstalling the application to see if that fixes the problem. A lot of times, improper installation of the file can be the reason for all these issues. To learn how to install the Aura Sync software properly, head on to the next section of this guide.

How To Properly Install Asus Aura Sync Software

This is a very simple process. To install the Aura Sync software properly, follow the steps below.

  1. Download the Aura Sync software from the official website
  2. Unzip the Installation file once it has been downloaded
  3. Double click on the files axIns and atkecComSvc individually
  4. Once done, go back to install the application from the setup file.
  5. Make sure you install the app to the recommended folder
  6. Once the installation is complete, go ahead and restart your computer. Hopefully, on launching the software after restarting, it will work properly now.

Frequently Asked Questions – FAQs

Does Aura Sync work with graphic cards other than Asus?

No, the Aura sync is not compatible with other graphic card providers.

Are Cooler Master components Aura Sync compatible?

Yes, most of the Cooler Master components are Aura Sync compatible

Aura Sync compatible device not appearing in Aura Sync software?

Try making sure the device is appropriately connected to the motherboard. If that does not work, try restarting your system. If it still does not catch the device, try reinstalling the software.

Can Aura sync be used without Asus Motherboard?

No, you are going to need an Asus motherboard for the software to work.

How to access Aura Sync?

This is quite simple; just run the software where you will be able to see different tabs for various RGB parts.

Wrapping It Up

With that, our guide comes to an end. Make sure to follow through the guide thoroughly, so you do not miss anything on how to fix your Asus Aura Sync Not Working issue. The Aura Sync, when working properly, can be a great software to use for customizing your RGB/ARGB components taking your gaming setup aesthetics to a whole new level.

Perform each of the steps in a correct manner to address the issue you are facing in the best way possible. As the issue can arise for several reasons, it is paramount to identify what is causing it and then apply it. Hopefully, this guide would have been of help to you, and you would have found a solution to your query “Asus Aura Sync Not Working”.

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Nick Miller

It's Nick Miller a 25 year old tech enthusiast and senior editor at Flexgate, i try to make tech simple for the everyday person. You will find review about tech, tools and Computer hardware here.

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