How to Fix Update Error 0x80d02002 on Windows 10/11

The latest Windows OS, Windows 11, comes loaded with impressive features to make your experience so much better and more efficient. Some features have been passed on from Windows 10 and have been further improved to satisfy users. Improved multitasking, virtual desktops, Cortana, and many other features are included.

However, with good comes bad, and the same is the case with this operating system. Windows 11 has also inherited some errors from Windows 10. Although we expected to never face those problems again, we are still dealing with them here. A common error faced by users on Windows 10/11 is Error 0x80D02002.

The error code 0x80d02002 usually appears when you try downloading a new feature update. This can be very disheartening and annoying. But don’t you worry, as there’s a way to fix it.

I have compiled a list of definitive and working fixes that will help solve your problem in no time. So, follow-through, and you’ll know how to deal with the Error 0x80d02002 in no time.


Fixes for Windows 10/11 Update Error 0x80d02002

Amongst all the update errors, Error 0x80d02002 has to be the most common and most annoying one. However, by applying the fixes we have provided, you can easily get rid of the problem. Follow each solution one after the other until you find one that works for your problem.

After applying these fixes, you’ll hopefully be able to resolve this problem for good.

Enable Windows Update

Of course, updating Windows requires Windows Update to be enabled. You must check to ensure it is enabled in case you accidentally deactivated it. Some other programs or a security patch may also disable it on purpose.

The steps to activate the Windows update are as follows:

  1. To launch the Task Manager, press Ctrl + Shift + Esc.
  2. Find your way to the Services tab.
  3. Go ahead and click on Open Services.
  4. Next, you must double-click on Windows Update.
  5. Select Automatic from the Startup type drop-down menu and apply the changes.
  6. Windows will now instantly check for updates when you turn on your device.

Having the latest version of Windows will save you from a lot of problems and errors.

Reboot your Computer

A bug or a damaged background process might cause an update problem. Restarting the computer usually solves the issue.

Additionally, you must restart when I suggest doing so. Don’t immediately restart the PC after shutting it off. Due to the rapid starting feature, not all processes will halt if you do this, and the corrupted process may still be active. Therefore, be careful while restarting and allow it some time.

Check Out Your Storage Space

Check your drive C storage before we begin the advanced remedies.

Despite having a 40% smaller update size than Windows 10, Windows 11 still takes up a lot more room when installed. You need to free up some storage before beginning the upgrade if your C drive is more than 90% full.

Run the Windows Update Troubleshooter

Run the internal Windows update troubleshooter, which was created expressly to address Windows update installation issues at this stage.

The Windows Update troubleshooter for Windows 11 may be launched as follows:

  1. To access Settings, click the Windows symbol.
  2. From the System tab, choose Troubleshoot, followed by Other-troubleshooters.
  3. Next, go ahead and click Run Besides Windows Update.

The Windows Update troubleshooter for Windows 10 may be launched as follows:

  1. To access Settings, click the Windows symbol.
  2. Navigate to Update & Security. Here, select Troubleshoot and then head on to Additional Troubleshooters.
  3. Next, you must simply click Windows Update.

Follow the steps to resolve any issues found by the troubleshooter after it has begun processing. If not, jump on to the next solution.

Disable Antivirus and VPN

Remember that third-party firewalls and antivirus programs occasionally block update files. You won’t be able to install the most recent OS version if the algorithms on which these tools are based label the update files as “suspect.”

Disable your antivirus and firewall to fix this issue. Install the most recent Windows updates once more. As an alternative, you can modify the antivirus and firewall settings and add the Windows update servers to your whitelist.

The following servers should be added to your whitelist:

You can clean boot your computer to make sure no other applications or programs are interfering with Windows Update. After doing so, recheck for updates.

Use the Update Assistant

You may also utilize the Windows Update Assistant to complete the task of installing a feature update. The utility is available for download on the Microsoft website. To update Windows, run the executable file, install the Update Assistant, and then adhere to the on-screen directions.

Scan Your PC For Viruses and Malware.

In relation to Windows security, you should scan your device since malware or a virus assault might prevent Windows updates from being installed. This could bring about multiple issues.

Performing a complete scan on Windows 10 and 11 can be done by following the steps below:

  1. Select Windows Security from the hidden taskbar icons.
  2. Choose threat and virus protection.
  3. Select “Full scan” by clicking “Scan options.”
  4. Next, go ahead and select Scan Now.

This procedure will need some time. Get rid of any faults that were discovered when the scan is finished.


Installed faulty system files may result in issues with Windows updates. Run the System File Checker (SFC) to make sure everything is operating as it should.

Here is how SFC should be run:

  1. First of all, you must search for and launch the Command Prompt as admin.
  2. Click Enter after typing the Deployment Image Servicing command.


  • Enter the command line for the SFC scan after entering the following.


Await the process to conclude. Images are fixed using the Deployment Image Servicing tool. The SFC scan won’t function if an image is corrupted and you don’t conduct this procedure.

Rename CBS Folder

You can rename the CBS folder by following the steps below:

  1. In the Windows Start Search box, enter %systemroot%\Logs\CBS
  2. Find the CBS.log and change its name to CBS.old.
  3. In Windows Start Search, type services if you are unable to rename the log file.
  4. Scroll your way down to the Windows Modules Installer service in the Services app after launching it.
  5. Double-click the services and choose Manual as the Startup type.
  6. Next, go ahead and switch off your computer.
  7. Go back and rename CBS.Log in C:\Windows\Logs\CBS.
  8. You must restart your computer once again.
  9. Reset the Windows Modules Installer Service to Automatic Startup by going back to the Services App.
  10. Recheck for any changes.

Hopefully, this will have resolved the Error code 0x80d02002 issue. If the problem is still present, try out the next solution.

Reset Update Components

Renaming the SoftwareDistribution and catroot2 directories will reset any damaged processes that were unintentionally downloaded during a Windows upgrade.

The SoftwareDistribution and catroot2 directories can be renamed as follows:

  1. First of all, Press the Search icon.
  2. Run Command Prompt while being logged in as the administrator.
  3. After each line, type the following instructions and hit Enter:

net stop bits

net stop wuauserv

net stop appidsvc

net stop cryptsvc

  • If you want to rename SoftwareDistribution, enter the following command:

Ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

  • To rename catroot2, enter the following command:

Ren %systemroot%\System32\catroot2 catroot2.old

  • Utilize the following command lines to restart any halted services. After every line, hit Enter:

net start bits

net start wuauserv

net start appidsvc

net start cryptsvc

Windows 11 will generate a new SoftwareDistribution folder and a catroot2 folder once you restart your device.

Delete Update Cache

You must empty the cache folder and recheck for updates in the event that a bad file was downloaded by the Windows update and caused an installation problem.

The steps to clear the Windows Update cache are as follows:

  1. Start up your PC in safe mode.
  2. To launch Explorer, press Windows + E.
  3. Navigate to Download under C:\Windows\SoftwareDistribution\Download.
  4. Remove every file from that folder.
  5. Restart your computer after completing these instructions to see if the issue has been resolved.

If the Error 0x80d02002 is still there, try out the other fixes.

Try Out a Clean Start

Disable all third-party apps and restart your computer. Doing this will make sure that no other applications obstruct Windows update functioning.

Follow the steps below to perform a clean boot on your computer:

  1. For launching Run, press Windows + R.
  2. Enter msconfig and then hit OK.
  3. Go ahead and click on Selective startup. Also, check the boxes for Load system services and use the original boot configuration.
  4. Inside the Services tab, check the hide all Microsoft services box.
  5. To disable the third-party services, choose to Disable all.
  6. Apply the changes, then restart the computer.
  7. Verify whether the issue has been resolved after the PC has started up.

If the Error 0x80d02002 still hasn’t been resolved, move on to the next solution.

Manually Install Windows

You can download and install the Windows update manually if the issue continues. Here is how to manually download and install a Windows update:

  1. First of all, please visit the Microsoft Catalog page.
  2. For the Update you wish to install, type the KB code.
  3. Choose the appropriate download option for your System.
  4. Install the update setup file after downloading it.
  5. There should be no problems installing the Update.

Once the process is completed, your issue will hopefully be resolved.

Reinstall Windows properly

If none of the fixes have worked for you till now, your last resort is to reinstall Windows properly. All the flaws and issues causing the Windows update issue will be fixed by reinstalling your operating system. Although it’s a simple operation, it will take some time.

The steps to reinstall Windows 10 are as follows:

  1. Navigate to Settings by clicking the Windows symbol.
  2. Go ahead and click on Update and Security.
  3. Next, navigate to the Recovery tab.
  4. Under Reset this PC, click Get started and then adhere to the directions.

The steps to reinstall Windows 11 are as follows:

  1. On your computer, click the Windows icon.
  2. Find your way to System and then to Recovery.
  3. Next, go ahead and choose Reset PC.
  4. Select Keep My Files, or else you’ll lose everything.
  5. Choose Local to install Windows 11 that is already installed on your computer, or choose Cloud to install Windows 11 via the internet that has not yet been installed.
  6. Click on Next and then select Reset.

You will still need to download and update the Windows patches when the reinstallation is finished. Although this process takes a while, the current problem will be resolved.


Why can’t I update to Windows 11?

Answer: It’s possible that your device doesn’t match the requirements for Windows 11 installation. Examine the Windows 11 requirements to see if your system is compatible with it.

How do I force Windows 11 to update?

Answer: To discover if there is any Windows 11 update available on your device, follow the steps below:

  • Click the Windows Icon.
  • Find your way to Settings.
  • Select Update and Security.
  • Next, click on Windows Update.
  • After you reach this destination, find the Check for updates option and click on it.

Wrapping It Up

The error code 0x80d02002 is one of the most common update errors. I thought Windows 10 would be the last time we’d see this problem, but it followed users to Windows 11 too.

Microsoft hasn’t done anything to get rid of the problem and should have it fixed as soon as possible. Regardless of all that, you can fix the problem if you pull off the right tricks.

This article provided a detailed guide on how you can fix the Error 0x80d02002 on Windows 10 and 11. At a total of 14 fixes available, at least one of them is guaranteed to work for you. So go ahead and try out each fix until you find the one that works.

Hopefully, this article will help you get rid of this problem for good. We wish you all the best.

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Nick Miller

It's Nick Miller a 25 year old tech enthusiast and senior editor at Flexgate, i try to make tech simple for the everyday person. You will find review about tech, tools and Computer hardware here.

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