6 Ways To Fix AirPods Not Working with Microsoft Teams

Did you recently purchase Apple’s AirPods? Did you try to use them with Microsoft Teams and fail? And I bet you are wondering why the sound sucks so bad too. I can completely relate to the amount of frustration you feel right now because I had the same experience.

From trying one solution to another and failing, I finally cracked the code, which is why I am addressing this situation today. Therefore if you want to find out how to get your AirPods working with Microsoft Teams, then keep reading!


Why Is AirPods Not Working with The Microsoft Team

According to Microsoft, AirPods are not officially supported as a playback device for Microsoft. By connecting your AirPods to Microsoft Team, several issues might arise, such as frequent disconnection, absence of sound, and low-quality sound. This is because there is a lack of hardware support.

However, there are ways you can work around this to get your AirPods up and running with Microsoft Teams. So, the main question is, why do AirPods fail to work with Microsoft Teams?

The majority of the issues with AirPods are due to incompatible Bluetooth requirements. It can be quickly resolved by updating the firmware. For AirPods to function optimally, you must have Bluetooth 4.0 at least. They do not perform as well as you would with devices less than Bluetooth 5.0 because they need continuous contact to function correctly. The case with laptops is that it is not always possible to deal with Bluetooth 5.0.

Before using your AirPods, ensure that the AirPods microphone is detached from all other devices around. In addition to this, also ensure that your AirPods have been sufficiently charged and that a Bluetooth dongle is connected with your desired device.

You must complete several requirements before linking your AirPods, and if any of a single thing while doing so goes wrong, your AirPods will malfunction. Here, we will look at all the problems to figure out where the cause of your problem lingers.

1. Selecting the Wrong Output Device

You might experience the MS Team AirPod problem if you fail to select an inappropriate audio output device for the audio output medium. As a result, your AirPods will only work as an input device and not an output device. This means that the microphone on your AirPods will be on, but you will not be able to listen to your teammates because the AirPods are not chosen as your playback device.

2. Pairing the Wrong AirPod Device

This is a common issue. Often, the wrong AirPod is connected to your device. Whenever you search for Bluetooth devices to use with AirPods in Windows, you will see two options in front of you.

  1. Headphones are a good investment (AirPods Stereo)
  2. Headsets are a type of communication device (AirPods Hands-Free AG Audio)

So, ensure that you connect with the appropriate AirPod device. Failing to connect with the appropriate device will result in issues like no sound, no microphone, and frequent disconnections.

3. Low Charged AirPods

Low-charged AirPods will severely hinder your capabilities. If your AirPods are in power-saving mode, it is even more difficult for them to receive and transmit data. So, make sure your AirPods are charged properly.

4. Outdated Bluetooth Driver

This is a known fact that drivers must be installed for each component of Windows to work efficiently. AirPods will not be compatible with your Bluetooth driver if it is outdated. An out-of-date driver will not be capable of supporting a cut edge device like Apple’s AirPods.

How to Fix AirPods Not Working with Microsoft Teams

Listed below are some solutions to help you get rid of this issue. The following solutions will aid in solving your problem in no time. Go through this portion carefully, and by the end, you will have perfectly functioning AirPods.

1. Reset AirPods

If you are having trouble connecting to MS Teams, the first solution you should try before you try anything else is to reset your AirPods. It sometimes fixes your problem right there and then. So, follow these steps to reset your AirPods:

  • Put your AirPods back in their case.
  • Close the lid.
  • Press and hold the AirPod setup button for at least 15 seconds. This button is located at the back of the case.
  • Hold the button till the indicator light changes color from white to amber.

Your AirPods are reset now. To use them, pair them with your device again. Hopefully, this will fix your issue. If not, there this no need to worry. We have a bunch of other solutions for you to try.

2. ReCharge your AirPods

When your AirPods are not charged enough, you will face specific issues like frequent disconnection, voice disturbances, etc. Adequately charge your AirPods before using them to ensure optimal functioning.

3. Pair the Correct AirPod Extension

While connecting your AirPods to the desired device, pair them with an appropriate AirPod extension. You will see two options while searching for available Bluetooth devices, as I discussed above already. One of these options is Headphones (AirPods Stereo), and the other is Headset (AirPods Hands-Free AG Audio).

Choose the second option to send a pairing request to your device.

4. Update Bluetooth Driver

Updating an outdated Bluetooth driver can do wonders for you. Follow the steps below to update your Bluetooth driver to the latest version:

  • Click on the Windows Start button.
  • Then, click on Settings.
  • Go to Update and Security and select Windows Update.
  • Then, click on Check for Updates.
  • Click on View optional updates.
  • After this, go to the Driver Updates tab.
  • Click on the Wireless Driver to update.
  • Now, click Download and Install.
  • Follow onscreen instructions to update your wireless driver.

This should solve your problem.

5. Select AirPods as Playback Device

Most of the time, you connect your AirPods with your computer but cannot hear any sound. For this, you have to change your playback device. By selecting AirPods as your playback device, you will fix the mic and no sound issue. Follow these steps:

  • Go to Control Panel.
  • Then, go to Sound.
  • Click on Playback.
  • Now, choose AirPods Hands-Free AG Audio as your default sound playback device.

Check to see if your issue has been resolved.

6. Use Bluetooth Dongle

If everything else fails, I recommend buying a Bluetooth dongle to connect your laptop with your AirPods.There are plenty of brands selling dongles. Buy anyone and pair your AirPods to your PC through them. Apply this step as a last resort.

7. Update AirPod Firmware

Updating AirPods firmware will increase its efficiency and performance. To do this:

  • On your iPhone, go to Settings.
  • Then, go to General.
  • Select About.
  • Then, select AirPods.
  • Click on the Firmware version.

If the firmware version is 4A400, your AirPods are already on the latest firmware. If not, place your AirPods inside your charging case and leave the lead open with the AirPods connected. This will initiate the firmware update process automatically.

How to connect AirPods to Microsoft teams

You can connect your Apple AirPods with your PC just like any other Bluetooth device. Here is how:

  • Place your AirPods inside the case.
  • Hold the button located on the backside of the case and wait for the status light to turn white and start blinking.
  • Then, click the up arrow icon on the Windows status bar.
  • Afterward, right-click on the Bluetooth icon.
  • Select Add a device and click on Add Bluetooth or other devices.
  • Select Bluetooth.
  • After that Select your AirPods then.
  • Click Allow on the next window.


Do AirPods work with Microsoft Teams?

Unfortunately, the AirPods and AirPods pro are not included in the Teams’ audio and device support list. They are not supported on Teams and Skype for business. According to Microsoft, the AirPods are not supported as a playback device on Teams.

Does AirPods Pro work with Windows 11?

Your AirPods will operate like any other Bluetooth headphones, allowing you to use them with your PC or tablet. You have to pair the AirPods with your device, and you are good to go.

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Nick Miller

It's Nick Miller a 25 year old tech enthusiast and senior editor at Flexgate, i try to make tech simple for the everyday person. You will find review about tech, tools and Computer hardware here.

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